Terms of Business for Emirax Market

1. Introduction

This document outlines the Terms of Business ("Agreement") that govern the relationship between you ("the Client," "you") and Emirax Market ("the Company," "we," "us"). By opening an account and using our services, you acknowledge that you have read, understood, and agree to be bound by the terms and conditions set forth in this Agreement.

2. The Company

References to "the Company" throughout this agreement relate to EmiraX Markets Ltd.

• EmiraX Markets Ltd is incorporated under the laws of the Union of Comoros as an International Business Company with registration number 15960. It is regulated by the Anjouan Offshore Finance Authority (AOFA) under license number L15960/EXM. The website is owned and operated by EmiraX Markets Ltd.

• For the purposes of this document, the Company's registered office is located at [Dummy Location, e.g., 123 Financial Street, Global Commerce City].

3. Our Business

Emirax Market is a premier online trading group. We are at the forefront of developing online trading as a consumer product, offering customized technology and personalized service for traders of all experience levels. Our services are accessible globally, and we provide user-friendly online trading platforms for execution-only transactions in a variety of financial products. These include over-the-counter spot foreign exchange, forward foreign exchange, CFD commodities, and CFD Index markets ("Financial Products"), as well as options trading.

We provide you with real-time, tradable BID-ASK prices by aggregating information from independent price providers, relevant exchanges, and interbank participants who supply liquidity to the global FX and Futures markets. This information is distributed to you through our proprietary and third-party trading platforms.

3.2 Our Proprietary Platforms Include:

• Android® Application

• iOS® Application

3.4 We Also Provide You with the Following Services:

• Direct Phone Dealing with our professional client managers.

• Dealing via the Company Chat Service.

4. Operation of a Trading Account

To engage in trading, you must first open an Active Account. We offer various account types to suit your needs, and you can upgrade your account at any time. Each client is permitted to operate one active trading account with us. Should a client open multiple Active Accounts, the Company reserves the right to close the additional accounts and any related open trading positions.

• Know Your Customer (KYC) Documentation/Client Identification Procedure:

  • You agree to provide accurate and complete information about yourself during the registration process. If you represent a company, you confirm you have the authority to bind that company to this Agreement.

  • We are legally required to obtain, verify, and record information that identifies each person who opens an account.

  • Client Identification Procedure: You will be required to submit the following:

    • Proof of ID: A clear copy of your driver's license, national ID card, or international passport.

    • Proof of Address: A clear copy of a recent utility bill, bank statement, or other local authority bill that includes your full name and address and was issued within the last 6 months.

  • The collection and approval of these documents must be completed within fifteen (15) days of opening your account.

  • If your identification documents are not approved within 15 days, your account will be closed.

  • Any open or pending positions will be closed at the current rate at 23:50 GMT on the fifteenth day after account opening.

  • Any credits and/or bonuses will be removed from your trading account.

  • Any profits will be sent to you via bank transfer, for which the above-mentioned documents will be required.

  • Any losses will be deducted from the returned funds (deposits).

  • By accepting these Terms and Conditions, you give your explicit consent to this procedure.

• Active Account Security and Management: You are responsible for maintaining the confidentiality of your username and password. You must notify us immediately in writing if you suspect unauthorized access to your account.

• Segregated Accounts: All client funds are held in segregated accounts with reputable financial institutions, separate from the Company's operational funds.

• Currency: All transactions for your account will be in the currency you select upon registration.

• Payment Methods: We accept cleared funds via:

  • Bank Transfer (Local/International)

  • E-Wallets

  • Debit or Credit card payment

  • Cryptocurrencies

• Withdrawals & Deposits:

  • To process a withdrawal, you must provide documentation to verify your identity.

  • Debit or Credit card deposits may be refunded to the same card.

  • Withdrawals to bank accounts may take 1-3 working days.

  • When depositing by wire transfer, you must use a bank account in your country of permanent residence.

• Islamic Accounts:

  • "Swap-free" accounts are available for clients who cannot receive or pay interest due to Islamic religious beliefs.

  • The Company reserves the right to refuse a request for an Islamic Account or to revoke this status if abuse is suspected.

• Order of Execution: We take all reasonable steps to obtain the best possible results for our clients. By entering into this Agreement, you acknowledge that you have read and understood our "Order of Execution Policy" and consent that we may execute orders outside a regulated market or a Multilateral Trading Facility (MTF).

5. Marketing/Promotions

The Company may run seasonal promotions. Each promotion is subject to its own terms and conditions, which you should read carefully before participating.

6. Account Termination

You may close your account by notifying us in writing. We will also provide you with reasonable written notice if we intend to close your account, unless there are grounds for immediate termination.

• Grounds for Immediate Termination May Include:

  • Acts of bad faith or abuse of trading features.

  • Breach of any clause in this Agreement.

  • Tampering with our systems.

  • Acts that may jeopardize our business or goodwill.

  • Providing misleading or fraudulent information.

  • Default of payment.

  • Conviction or accusation of any illegal action.

  • Bankruptcy or insolvency.

  • Regulatory restrictions imposed on us.

  • Any unauthorized activity.

  • The Company reserves the right to deactivate any account that remains inactive for more than three (3) consecutive months.

7. Unauthorized Activities

You agree not to use our services for any unauthorized activity. "Unauthorized Activity" includes but is not limited to:

• Money Laundering: Concealing the origins of illegally obtained money.

• Arbitrage: Trading that eliminates risk by abusing features provided by the Company.

• Use of Unsuitable Documentation: Providing fake, forged, or altered documentation.

• Hedging in Bad Faith: Taking equal and opposite positions in the same or highly correlated Financial Product to indicate no interest in genuine trading.

• Use of Excessive Leverage: Opening a position that requires a margin that is nearly all of the free balance.

• Trading on Off-Market Quotes: Conducting any activity involving the purchase of Financial Products at a price other than the market price.

• Churning: Excessive trading aimed at generating commissions.

• News Gap and Break Gap Trading Abuse: Using features like guaranteed stop loss in bad faith around market breaks or news releases.

• Multiple Account Operation: Trading using the accounts of others or allowing others to trade using your account.

• High-Frequency Trading (HFT) and Expert Advisor (EA) Manipulation.

• Use of Arbitrage Tools.

• Manipulation of the MetaTrader Platform to Eliminate Risk.

• Unusual or Suspicious Activity.

The Company reserves the right to take appropriate action in circumstances of unauthorized activities, which may include the suspension or closure of trades, the return of funds, and/or the suspension or closure of your account.

8. Intellectual Property

All intellectual property of our platforms, products, and services belongs to the Company. We grant you a non-exclusive and non-transferable license to access and use our platforms for trade transactions only.

9. Exclusion of Liability

• You must be over 18 years of age to enter into a contractual relationship with us.

• Our services are provided electronically, and we are not liable for system failures on your side or ours. We do not guarantee that our software and systems will be uninterrupted or error-free.

• We shall not be liable for lost profits or any special, incidental, or consequential damages arising out of or in connection with our services, except as stated in this agreement.

10. Indemnity

You agree to indemnify us against any loss, damage, liability, cost, or expense we may suffer due to your acts or omissions, misrepresentations, or breach of your obligations under this Agreement. Our indemnification to you is limited to the amount of money you have deposited in your account related to the transaction where such liability arose.

11. Risk Warning

Trading is risky. The volatility of international prices is difficult to predict. No financial contract purchased or other services offered on our website should be considered a safe trade. Do not enter into transactions that are beyond your financial abilities. Certain financial products may not be suitable for individuals without relevant knowledge or experience.

12. Misquotes / Mispricing

In the rare event of a transaction performed on a wrong price due to a misquote or technical fault, we will take all necessary measures to rectify the situation. This may include correcting deal entry or exit prices or canceling the transaction.

13. Suspension of Services

In the unlikely event that we need to suspend our services, we will terminate our relationship with you and close all open positions at fair and reasonable payouts. We may also impose trading volume and other restrictions on your accounts at our discretion.

14. Data Processing – Privacy Policy – Cookies

We treat all information you provide as confidential and protect it under Data Protection laws. We do not disclose client information to non-affiliated third parties without your consent, except where required for legal or regulatory purposes. By entering into this Agreement, you acknowledge that you have read and understood our Privacy Policy.

15. Internal / External Links, Broadcasting and Information on our Website

Our website may contain links to external websites for informational purposes. We do not assume any liability for the accuracy of such information or the content of these links.

16. Taxation

You are responsible for any taxes arising from your trading activities. We do not collect taxes on your behalf or provide tax advice.

17. Changes to this Agreement

We may change the terms of this Agreement at our discretion at any time. Your continued use of our services after any amendments constitutes your acceptance of the changes.

18. How to Make a Complaint

If you have a complaint, please contact us via email. If you are not satisfied with our resolution, you may address your complaint to the Financial Ombudsman of [Dummy Jurisdiction, e.g., the Global Commerce Financial Authority].

19. Trading Hours

Our services are available 24 hours a day, from 07:00 Monday Sydney time until 17:00 Friday New York time. Trading hours may be subject to change due to market conditions or public holidays.

20. Unforeseeable Events – Force Majeure

We will not be liable for any failure in performance of the terms of this Agreement if such failure is caused by unforeseeable events beyond our reasonable control.

21. Communication – Call Recording

Your communication with us by telephone may be recorded to ensure the quality of our services and to protect your interests.

22. Legal Notice

This Agreement supersedes any prior written or verbal communication. Any later version of this document shall supersede all previous versions.

23. Conflict of Interest

By entering into this Agreement, you acknowledge that you have read, understood, and agreed to our Conflicts of Interest Policy.

24. Changes in Leverage

Maximum leverage is automatically adjusted based on your account equity. We reserve the right to reduce leverage based on our current assessment. We also reserve the right to send your order to a Liquidity Provider with a leverage of 1:50.

25. Governing Law

Any dispute that cannot be mutually resolved shall be resolved before the Courts in [Dummy Jurisdiction, e.g., the Courts of Global Commerce City] as the governing law.

26. Margin Stop Out Level

The margin stop-out level is 35%. If your free margin falls below this level, your positions will be automatically closed, starting with the largest losing position.

27. Slippage

Slippage may occur during order opening or closure due to the nature of Market Execution. You acknowledge that this is a natural feature of Market Execution, and the Company is not liable for it.

28. Dormant Accounts and Account Removal

• Dormant Accounts: Accounts with no transactions for a continuous period of three (3) months will be classified as dormant and may incur a monthly maintenance fee.

• Account Removal: We will automatically remove MT4 and MT5 accounts that have been inactive for over 90 consecutive days, have a zero balance, and have no open positions. Removed accounts cannot be restored.